1. Open Cybertouch and sign in.
2. Go to Profile, then the gear icon (Settings), then Account, then Delete account.
3. Follow the steps on screen to confirm.

If you cannot sign in, use “Forgot password?” on the sign-in screen, or ask by email below.

Email support@cybertouch.co.uk from the email address your account uses, with the subject “Delete my Cybertouch account”. Add your @handle if you have one.

Email a deletion request

To make sure the request comes from the account's owner, Cybertouch may ask you to confirm it from that address. Cybertouch deletes the account within one month of receiving the request, and replies to say when it is done.

• The account: its email address and sign-in details.
• The profile: display name, @handle, picture and bio.
• Every pattern made or published with the account.
• Posts, likes and saves made from the account.
• Reports and blocks: those the account made, and those made about the account or its posts.
• Followers and follows, in both directions.
• Favourites and drafts.
• Any corrections sent with an earlier version of the app, while its “Contribute your corrections” setting was on (the setting has since been removed).
• Any record of the account's age check.

• In the app, the account and its data are deleted as soon as you confirm.
• If the app tells you there is a recovery period when you delete, the account is closed at once and erased when that period ends, at most 30 days later. Signing back in during that time cancels the deletion.
• By email, within one month of your request.

• Videos, sounds and songs sent to make a pattern are not kept in the first place: they are deleted from Cybertouch's servers within about an hour.
• Usage analytics, sent only if you switched it on, carries no name or email address and is not linked to your account, so deleting the account does not remove events already sent. To ask Cybertouch to remove them, email support@cybertouch.co.uk. Otherwise they are kept for as long as PostHog, the analytics service, keeps events under Cybertouch's plan (one year on its free plan, seven years on its paid plans). Switching Usage analytics off in Settings stops any more being sent.
• Cybertouch's server logs, which include IP addresses, are kept for up to 30 days, and error reports from its servers for up to 90 days. Both are then deleted.
• The Korus waitlist, the website's beta and news lists, and any test list are separate from the app account. Deleting the account does not remove you from them. To stop the emails, use the unsubscribe link in any email. To have your details deleted, email support@cybertouch.co.uk.
• Copies in Cybertouch's daily database backups are gone within 7 days, as the backups are replaced.

In the app you can undo likes, saves and follows, delete drafts, and switch off Usage analytics in Settings. To remove a single post, email support@cybertouch.co.uk.

The Privacy Policy explains what Cybertouch holds and why. For anything else, email support@cybertouch.co.uk.