Terms of Service

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About these terms

These terms cover the Cybertouch app on iPhone and Android (including test versions through Apple TestFlight and Google Play testing), the website cybertouch.co.uk, and the optional sign-up lists on the website.

Cybertouch is run by Cybertouch Ltd, a company registered in England and Wales (company number 15384458), registered office 124 City Road, London, England, EC1V 2NX.

By creating an account or using the app, you agree to these terms. If you do not agree, please do not use Cybertouch. The Privacy Policy explains what personal data Cybertouch uses and why.

Who can use Cybertouch

  • You must be 13 or over to create a Cybertouch account. The app asks for a date of birth at sign-up. If Cybertouch learns that an account belongs to someone under 13, it deletes that account.
  • If you are under 18 and live where the law requires a parent's or guardian's consent (in India, for example), use Cybertouch only with their agreement.
  • The optional news list is for adults only: you must be 18 or over to join it.

What Cybertouch provides

Cybertouch is a free app for feeling haptic patterns on a phone, making your own from a video, a sound or a song you choose, and sharing them with others. The app has no purchases and no ads.

Cybertouch is for enjoyment and creativity. It is not a medical device, and nothing in it is medical advice. If a vibration feels uncomfortable, lower the strength in Settings or stop.

Cybertouch is still being built. Features change, and test versions may be unfinished, stop working, or be withdrawn. Cybertouch may change, pause or end any part of the service. It will give notice of significant changes where it reasonably can.

Your account

  • Give accurate details, including your date of birth.
  • Keep your password to yourself. An account is for one person only.
  • Tell Cybertouch at support@cybertouch.co.uk straight away if you think someone else is using your account.

Your content

Your content means anything you upload, make, post or write in Cybertouch: videos, sounds, songs, typed descriptions, patterns, posts, titles, your profile and reports.

  • You keep ownership of your content. You give Cybertouch Ltd a non-exclusive, royalty-free, worldwide licence to store, copy, process and display it, only to run Cybertouch for you and, for anything you publish, to show it to other people. The licence ends when the content is deleted.
  • A video, sound or song you send to make a pattern is deleted from Cybertouch's servers within about an hour. The pattern made from it is kept until you delete your account, or ask Cybertouch to delete it.
  • Only upload content you have the right to use. For music and video made by other people, that usually means you need their permission.
  • Anything you publish, such as a post, its title, your display name, @handle, picture and bio, can be seen by anyone using Cybertouch.

What may not be posted or done

Do not upload, post or share content that:

  • is illegal, or encourages anyone to break the law;
  • sexualises anyone under 18, in any way. Cybertouch reports child sexual abuse material to the authorities;
  • is sexual or contains nudity;
  • shows or threatens violence, or promotes terrorism, self-harm or suicide;
  • is hateful, harasses or bullies anyone, or targets people for who they are;
  • shares someone else's private information without their agreement;
  • copies someone else's work without permission, such as music or video you do not have the rights to;
  • is spam, a scam, or pretends to be someone else.

Cybertouch's standards against child sexual abuse and exploitation, and how to report a concern about a child, are on the Child safety page.

And do not:

  • get around the age check, or give a false date of birth;
  • create accounts automatically, or use another person's account;
  • try to break into, overload, copy or disrupt the app, the website or Cybertouch's servers, or scrape content from them;
  • take apart or copy the app, except where the law allows it.

Reporting content

To report a post or an account, use Report in the app where it is available, or email support@cybertouch.co.uk with a link to the post or the creator's @handle and what is wrong. For a copyright report, say what work is being copied and how you hold the rights.

Cybertouch reviews reports and acts on them as quickly as it reasonably can. If someone is in immediate danger, contact the police or emergency services first.

Cybertouch's right to remove content

Cybertouch may remove or hide content, and may limit, suspend or close an account, if it breaks these terms or the law, or if that is needed to protect people or the service. Where it can, and where the law allows, Cybertouch tells the person why. If you think a decision is wrong, email support@cybertouch.co.uk and ask for it to be looked at again.

Deleting your account

You can delete your account at any time in the app: Profile, then the gear icon (Settings), then Account, then Delete account. Deleting the account removes the patterns, posts, likes, saves, follows, profile and drafts tied to it. You can also ask for deletion without the app: see Delete your account, which says what is deleted and when.

The beta and news lists

Joining the beta list or the news list on the website is optional and separate from using the app or taking part in any test. The news list is for people 18 or over. Every news email has an unsubscribe link, and leaving is as easy as joining.

Who owns what

Apart from your content, Cybertouch Ltd owns the app, the website, the Cybertouch name and logo, and the patterns and sounds it provides. You may use the app, and the patterns you make in it, for your own personal, non-commercial purposes.

Other services

Some features rely on other companies, such as Apple, Google and Spotify. When you use them, for example by signing in to Spotify, those companies' own terms and privacy policies apply too.

Responsibility

Cybertouch is provided free of charge and as it is. Cybertouch takes reasonable care, but it cannot promise the service will always be available or free of faults.

Nothing in these terms limits responsibility that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud. If you use Cybertouch as a consumer, these terms do not affect your legal rights. Otherwise, Cybertouch is not responsible for losses it could not reasonably have foreseen, or for business losses.

Changes to these terms

Cybertouch may update these terms. The date at the top shows the latest version. For significant changes, Cybertouch will tell account holders in the app or by email before they take effect.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales can hear any dispute. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts. If you live outside the UK, including in India, you keep any rights that the law where you live gives you.

Contact

Email support@cybertouch.co.uk or write to Cybertouch Ltd, 124 City Road, London, England, EC1V 2NX.